Price Value :
Customer Support :
Uptime / Reliability :
Features :
Overall Ratings :
()
After being in the hosting business for 15 years, BlueHost now has millions of website owners under their umbrella. They offer just one hosting plan, targeted at individuals and small businesses, and it is full featured. You get unlimited disk space, unlimited file transfers, unlimited domain hosting, POP3 and IMAP email accounts with spam protection, a nifty drag and drop site builder, MySQL and PostgreSQL databases, a full complement of eCommerce tools and courtesy site backups. And they are especially proud of their customer support system. With an average wait time of less than 30 seconds, you'll be able to speak to a highly trained in-house representative located in their Utah offices.
Provo, UT
Live Chat: No
Address: 1958 South 950 East, Provo, UT 84606
Phone Number: 888-401-4678
Based on 56 reviews
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I was having problems on my site and called customer service (at 2am). Most people would be grumpy and not really want to help you at this hour but Rob was cheerful and helpful. We were on the phone for almost 2 hours and he never got agitated by me not understanding what he was saying. The problem was resolved and I was so happy with the service I was provided. I hope Rob gets a big raise for all that he did for me last night.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Unlimited Domain Hosting.....Check
Unlimited GB Hosting Space......Check
Unlimited GB File Transfer......Check
Unlimited E-mail Accounts......Check.......I am currently running 7 and plan to add 3 more this week
Free Domain......Check
Free Site Builder w/ templates......Check...........Templates are easy to use and wonderful
Secure Shell, SSL, FTP, Stats......Check
CGI, Ruby (RoR), Perl, PHP, MySQL......Check
$75 Free Google Credit......Check.........I got it within a free weeks!!!!
24/7 Phone, Chat & Email Support......Check......used it more than my fair share and they are always kind friendly and helpful
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
The price is great for what you get. The customer support is always friendly. They will bend over backwards to please you. I've been with them for almost three years now and no real complaints. There was one time where they hadn't totally set up an SSL cert that I bought (or didn't set it to auto-renew, something with billing) and we had to get that sorted out but other than that, it's a great company. I love how I have 15 domain names on one account. Money-saver right there! Download/page load speeds are just fine, too.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
The BH customer service has been helpful on three fronts: 1. online video tutorials 2. responsive community/discussion board 3. online "live" chat with a real person. In the latter instance, I was using iWeb to create a custom site instead of using one of the included template providers or WP. I was having trouble uploading the site correctly from within the iWeb program. I was able to talk to a support person in less than a minute, he was able to diagnose my error, then stayed with me until the site went live.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
This host is awesome! You actually get support! Don't you hate it when you call for support and you know more than the person you are talking to. This won't happen at bluehost. They also give you 2 gigs of space and 75 gigs of transfer. They even offer over 50 free scripts at the touch of a button. I have finally found a home for my site, and Im not moving anytime soon!
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
After my previous nightmarish experience with another hosting company, Bluehost is heaven. No problems at all. I have 4 domains on one account and have had no downtime. On the few occasions I've called their tech support I was thrilled to speak to someone whose first language is English and who actually knew what they were talking about.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
On the surface Bluehost looks great. Tons of storage and bandwidth for 7 bucks a month. They also have a great support staff.
However, they even get better, once your business grows and you need additional services, they really step up to support you and your business.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Man I have been around the block many times, and few companies follow up their SLA (service level agreement) like Blue Host does. It has been a real pleasure to have a hosting company respect your web business and make sure that your website is live 100% of the time. We have had a few problems now and again, and Blue Host has constantly stepped up and resolved our issues.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I got 2 site hosted by blue host , now they had another plan is just make me signed another account with them 200GB storage and 2000GB ....they are the best .
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Bluehost is the best hosting company out there period. You will not be sorry by choosing Bluehost.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I actually wish Bluehost would charge more for their hosting, and invest in more tech support. Maybe it's just the dim questions I tend to ask, but rarely do I call their tech support without getting the distinct impression that the guy is gritting his teeth in irritation at having to talk with me.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Bluehost is easy to use, and would be inexpensive at twice the price.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Things that bug me most:
- No secure login to the administration panel. I don't feel okay sending the username and password for administration panel in cleartext over the Internet.
- No hardcopy or PDF billing receipts. In most countries receipts are needed for documenting business expenses so they can be deducted from one's taxes. Hardcopy receipts would be best, but PDF ones will also do. Upon request, I only got an ugly ASCII text copy & paste of billing data in an email. Not very professional.
I also think the administration panel is somewhat kludgy and not very pleasing to the eye.
I also don't quite understand why the 3 different stat systems, each show different stats (e.g. hit counts) for the same periods of time.
Otherwise they have been pretty okay.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
My experience with signing up with Bluehost has been nothing short of a nightmare. They have a great plan to offer on the surface, but look under the hood and you will soon find some serious short comings with what they are really offering. Unfortunately for the unsuspecting you don’t find this out until you sign up and they have you by the short and curlies. For example they offer six (6) domains under one account. Well far from it, what you really get is one (1) domain and five (5) limited domains. Fixed IP’s can only be provided on the main domain and the functionality through the control panel is very limited. Their support is typically reasonable for basic things, but wait until you strike a real problem that actual requires someone to think for more than 10 seconds on it. My experience has been they will fob you off until the cows come home and then some. Buy beware!
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
My greatest experience in my Web design life.
This host was my choice, since I used a friend's control panel, and I had never used Cpanel before, and the features were dramatically different from my old host company, so I knew soon I 'd make a change to bluehost to try it out. There have been some issues from time to time but overall I am happy.
RECOMMENDED
$ 3.67
vDeck, MySQL, Reseller, Green, eCommerce, WordPress, Cheap Hosting, Shared Hosting, Linux
$ 4.95
cPanel, MySQL, Postgre SQL, eCommerce, WordPress, Cheap Hosting, Shared Hosting, Linux, Apache
$ 5.95
cPanel, MySQL, eCommerce, WordPress, Dedicated Servers, VPS Hosting, Shared Hosting, Linux, Apache
Disclosure: PHPHosts is an independent review service of web hosting companies, offering both reviews by our own experts and user reviews from the public at large. We are required by the FTC to disclose that we receive compensation from web hosting companies when site visitors sign up for their services after visiting our site. The compensation received is a referral commission, it is not payment for the review of the service, thus our reviews are independent and unbiased.
LATEST NEWS USEFUL ARTICLES
PhpHosts provided great info for my hosting research.
