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Since their 2003 beginning in San Luis Obispo, CA, Arvixe has been hosting individual and business accounts alike, experiencing powerful growth along the way. They offer a wide variety of hosting plans, including shared server, dedicated server and VPS plans, on both Linux and Windows platforms. Their reseller program is one of their mainstays, allowing you to customize and brand your own hosting while they do the management behind the scenes with their well respected service and support system.
Dallas, TX
Live Chat: Yes
Address: 928 Estes Dr., Santa Rosa, CA 95405
Phone Number: 888-927-8493
Email: [email protected]
Based on 44 reviews
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Arvixe got my business because of a move from another host company that wasn't working for me at all. Some things are better. I haven't had too many issues with downtime so far. You woukld think that phone support and live chat options would keep anybody happy-but that was not the case with me. I was not happy at all with the quality of service that i received from the phone support staff. They could really do better.
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Slow server. Too much downtime. No bells and whistles on the control panel. I wish for more.
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I have a hard time beleiving that it is impossible to get someone to help me when there is a server "issue". It makes me thing that it is just a handy exscuse for anytime things are down. It took such a long time to get the help i needed. Chat help was not rude or anything just not helpful.
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My time with Arvixe has been acceptable, some things have been a bit hard to deal with but they are far better than the people I was previously with so will continue here and see how it goes.
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I searched for a new hosting to meet requirements of my website. My requirement was paying 100-150$/year to get: ASP.NET platform MS Sql Database (at least 2GB) at least 20GB space unlimited mounthly traffic. I am advised to try arvixe. It is totally able to provide me what i need: by paying 108$/year, it provides: MS Sql Server (unlimited database lol, i need only one) unlimited space unlimited mounthly traffic kind and quick technical support.
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Amazing. Would recommend these guys to anyone. As a small web design company our last hosts caused us no end of grief, but they've been brilliant - easy to set up, paypal payments means that my payments are easily done, and any isues we've come up with have been solved through the online support chat by people who are always helpful .
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if the server is having problems, it's hard to find anyone to help. Some of their replies I get when I have an issueo do not seem professional and are not helpful. These are the two big negatives about Arvixe. If you wish to try them out, try to contact them on their online chat first... see how long it takes and then imagine if your website has a problem how long would it take for someone to answer you. Also their control panel is really basic. That could be a good thing though so that it doesn't complicate your hosting services. The bad thing is that you have less control. Uptime has been okay, but just the server seems a bit slow. I really hope Arvixe reads this review in hope they can really get their act together and improve. Arvixe does have some potential as a good hosting company but there's a need for a LOT of improvements.
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Arvixe is the fourth company I've hosted with in the last decade and it will be my last. Their service is wonderful, their packages are priced competitively, and their product is the best I've used thus far. I IMMEDIATELY noticed an improvement in speed when I switch to their servers. I have not seen any downtime since I've been with them, and that's counting the three sites I manage with them.
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Arvixe has been wonderful during these last 5 months that I have been using them. I hope the good experience continues. Arvixe is great. A
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I moved to this company after reading reviews and having a terrible experience with another service.
I am still deciding if I would recommend Arvixe or not. The price is pretty good.
The availability of both live online support and phone support is fine. However, any support questions seems to turn into an argument. Arvixe seems to take it personally if you think there is a server issue. Customer services loves to argue with the customer.
As far as the up-time. It is very good. I have monitoring software for keeping up-time statistics and so far the up-time is unparralled.
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Arvixe servers were okay when I first signed up. Unfortunately, I have experienced some downtime and the server seems slow. What bothers me most about Arvixe is that it's hard to get someone online on their online chat
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If you have high traffic site, don't go with Arvixe, they will suspend your account and ask you to move to more expensive plan. This happened 3 times before I decided to switch to a better host that was able to support the traffic that my site receives.
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For ASP.Net hosting for a reasonable price, it is the best I found after trials with many other hosts. Overall, I have had a very good experience. Tech support is good and very responsive (both chat and email). Performance seems to be good so far as well.
Just a few things to note on the downside:
1) With ASP.Net accounts, users cannot manage their own email passwords - it must be done through the control panel
2) Only one admin account for all of the domains in your account.
3) The reseller account has a 100MB memory limit on your app pool - if it exceeds that, your app pool is recycled - if your asp.net site does anything at all, it will recycle. I had to move my account to personal (away from reseller) to overcome that problem.
4) I have had downtime and the communication was less than timely. They were honest and responsive to tech support requests, but the did not volunteer information unless asked.
5) The SQL Server databases are SQL Server Express - you won't find that in the marketing information. It works, but performance is not the same as the real deal.
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Very good hosting company so far. There is always a very intelligent person on the other end of live chat who takes care of your needs immediately. Sites are always up and run as fast. No issues with viruses or hackers. 5 out of 5 stars.
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Recently moved to Arvixe after a nightmarish debacle with another hoster.
Setting up a ASP.NET, MVC site with SQL Server db was a breeze, problem free, and has run that way for the months we have now been with them.
Support has been good and bad. Some actually read and answer the questions you ask and they understand the technology. Others are not so knowledgeable
Fantastic pricing too. As a professional .net developer I know a lot of other developers and clients, asking about good hosting companies, so Arvixe will benefit as word spreads for going the extra yard.
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