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Inmotionhosting has been in the business since 2001 and they've carved a niche for themselves in the business hosting realm as well as catering to individual needs. Their hosting portfolio offers a dedicated server plan, a VPS plan, a shared host business plan and a personal plan that won't break your bank. Their offerings are feature rich, almost to the degree of "if you can think of it, they offer it". Plan on plenty of disk space and bandwidth, secure POP3/SMTP email, eCommerce, loads of scripts, and MySQL databases. And regarding an issue that is important to many users, their 24/7 technical support staff are located in the United States. With state of the art data centers on each side of the country, their unique "Speed Zone" program loads your data on the server geographically closest to you. A particular point of pride for them is the difficult to get CNET Certified Service Provider 3-Star rating they've earned for nine consecutive years.
Los Angeles, CA
Live Chat: No
Phone Number: 888-321-HOST(4678)
Email: [email protected]
Based on 52 reviews
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I just moved my sites to InMotion Hosting this week, and I`ve been interacting with the support team every day (even several times a day lol). And I must say I am totally satisfied with their service. The Support Team guys are always patiently and clearly responding to my questions and if there`s need for an email - I don`t have to wait for it - they do send it on time!
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Best Tech Support, with fast answering and detailed explanations not just standard templates. We managed together to install a SSL certificate in just two days after exchanging around 10 precise emails which is a proof of real tact when dealing with undecided or less informed customers (like us). We recommend InMotion Hosting services after and entire year of very good services
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the back office interface is easy to use, i love unlimited space and the features provided are more than i have jet been able to fully utilize.
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I think the service InMotion provides is exactly what I needed last year: e.g., (i) I needed an SVN, I could get one, (ii) server rarely down. However, I'm not really a beginner, and I think some users might have some difficulties to experience the more advanced things. It is of course not your responsibility to provide users with kind of online tutorials on more advanced stuff and so, in my opinion. However, it has surely some added value for certain kind of users.
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i love inmotion hosting primarily because of the support that i get, whenever i have a issue and need help i don't think twice about using live chat and my issues are solved in a matter of minutes. Since I've started hosting and building websites I've learned a lot from my interactions with live support.
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Provided great deal on dedicated server, had the server set up in under two hours. Impressed with friendliness of customer support and sales staff. Server and network performance is great
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The basic shared hosting packages that I initially took out were somewhat restrictive in terms of the number of emails I was able to send to my customers per hour (250 limit I believe from memory although that may have changed so don't quote me on that) and because I run a dating site I had to move up to a VPS with fewer limitations. Since then I have had no real problems with emailing my membership, so it was worth the extra cost. I don't host with anyone else so I can't give a comparison but I'd say InMotion Hosting are definitely worth checking out if you run a small-mid sized site.
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