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Inmotionhosting has been in the business since 2001 and they've carved a niche for themselves in the business hosting realm as well as catering to individual needs. Their hosting portfolio offers a dedicated server plan, a VPS plan, a shared host business plan and a personal plan that won't break your bank. Their offerings are feature rich, almost to the degree of "if you can think of it, they offer it". Plan on plenty of disk space and bandwidth, secure POP3/SMTP email, eCommerce, loads of scripts, and MySQL databases. And regarding an issue that is important to many users, their 24/7 technical support staff are located in the United States. With state of the art data centers on each side of the country, their unique "Speed Zone" program loads your data on the server geographically closest to you. A particular point of pride for them is the difficult to get CNET Certified Service Provider 3-Star rating they've earned for nine consecutive years.
Los Angeles, CA
Live Chat: No
Phone Number: 888-321-HOST(4678)
Email: [email protected]
Based on 52 reviews
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1and1, horrible customer service, site down for 5 DAYS, what more can I say. Oh yeah, one more thing, the girl on the customer service line didn't know what IIS was (I have a windows host package).
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This is the worst company I've ever dealt with, my site was down for 5 days (it's still down) and they refused to accept responsibility for it. THey claimed it was the code. Interestingly enough, today I bought service through another company, uploaded the site, and it works fine. Hmmm.
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I've worked with over half a dozen web hosts over the last few years and I've found InMotion to be the easiest to work with. Their support is top notch and there services & pricing were easy to understand. Some one with a little common sense put this company together. About time.
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This service allows for easy setup of websites and emails, modifications, and monitoring through their control panel user page. Online explanations of features and instructions are clearly written. The best part is the customers service. I have had several after hours questions and have always had a response within ten minutes, in some cases immediately. After hours customer service even acted on my behalf to modify the account and make setup changes I had requested. Again within minutes!
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This is my 2nd hosting company in my 8-year online experience, and I've been with Inmotion for almost 2 years now. I made a good choice to switch to them. These folks are also the most courteous I've seen! That impresses me as well. Support has gone in and helped me with things I wasn't sure about, when in reality, they could have just given me instructions and said, "There you go." But they have never done that. They treat me with respect, offering me the help I need which sometimes goes above and beyond the call of duty. They understand that not everyone has the same high level of technical knowledge as they do. They definitely get 5 stars in my book!! I have never had a problem with them, but only positive experiences.
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Webhosting with Inmotion Hosting is impressive and higly reliable! I am always amazed at the lightening speed turnaround of any tickets that are submitted to the support center. (And problems are rare in my experience with them, so there just aren't a lot of support tickets I have to send.) I get a solution in minutes -- not hours or days! And this is important to me as my hosting is essential for my business and how I earn a living. Without this kind of reliability that Inmotion offers, I would not be able to provide my customers with good service.
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I have been Inmotion hosting customer for many years. My site has traffic from Asia and also the US. They are very good service, excellent customer service via chat and email. Control panel has a lot of good software like blog and forum. I think they are much better than Godaddy hosting. I have several accounts with them, and they continue to impress! Go with them, they are good!
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Simple to set up your site, simple to get the traffic you need to your site, wonderful uptime!
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Their staff is very helpful when needed but the whole company system and policy is really unbelievable (in a good way) in matters of treating the business customer.
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My experience is amazing. We have subscribed to the most advanced shared hosting account.
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InMotion is the best webhost service around! I couldn't be happier with the support and service that they provide me!
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Sorry Joe Burns, but your service to me was poor. I have never had a website before and wanted to build an upload a website for my carpet cleaning business. It really did not go too well.
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Setting up with them was a snap. I had my full site online and at 100% steam within 2 hours. Tech support is friendly, helpful, and accurate. Hands down, the best pricing there is. Simply put, these guys are the very, very best. I am VERY happy with them.
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Truly, the only downside I've found to InMotion is the cost - there are so many cheaper alternatives out there. But if you feel like you've been burned by your current host, try InMotion. Their 24/7 US-based tech support is unequalled. I've called them more often for questions I knew didn't really relate to their hosting, but more to ask them for help with questions I thought they might know the answer to. They always, always bend over backwards to help any way they can, and that includes in the middle of the night, when other providers put their dummies on staff. Except for the cost, I've so far been very, very happy with them.
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I started with InMotion about two years ago. They were quite friendly and helpful in getting my website transferred over to them. I have had some technical question and I have always received answers promptly. Their support staff is US-based which is a help as far as I'm concerned. They may be a few dollars more expensive, but certainly worth it.
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