Price Value :
Customer Support :
Uptime / Reliability :
Features :
Overall Ratings :
()
HostGator has come a long way since it was begun in a Florida college student's dorm room. Now located in Houston, they're one of the largest hosting companies in the world. As such, they've made themselves attractive to a wide span, from individual customers to Fortune 500 companies. With top tier data centers, they have a 99.9% uptime guarantee, backed by 24/7 security. Customer service and support is their bailiwick. They commissioned a 3rd party to conduct a survey of their customer service in 2008 and the results showed over 90% of customers would recommend them. Their hosting plans include shared and dedicated hosting, and VPS. All plans come with an impressive set of features.
Dallas, TX
Live Chat: Yes
Address: 11251 Northwest Freeway, Suite 400, Houston, TX 77092
Phone Number: 866-964-2867
Email: support@hostgator.com
Based on 29 reviews
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Signup was easy (I even got a discount) and I have been with them for over 3 years hosting 20 websties. They are VERY reliable and whenever I have had a problem - they solved it. Pricing is fair and their packages give you plenty of room to 'grow' your reseller hosting business.
Nobodys perfect (even Hosgator) but my experience with SEVERAL webhosts shows that they are at the very top of the game when it comes to reliable hosting at fair pricing with responsive helpdesk. I just wish they would update their website design as it is old and outdated.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I recently moved my website from a nightmare experience to HostGator. After moving my site in 7 hours, and the great customer support from HostGator, i am happy to say that I am here to stay for good!! This is the most stable, fastest, most reliable hosting service i have ever experienced. Their servers are high power and not oversubsribed.
The one downside to them is that they dont offer a backup service that i can use to automatically backup my directories and databases.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Hostgator are great they always resolve my problems when i contact them on chat, hosted my account with them for months, thank you
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
8HUgCh qtqkpfncojsh
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I was surprised to see hostgator not listed in the top 3! They are excellent. I've had 2 downtimes and both of those were fixed fairly rapidly. The support guys generally know their stuff as well which is a big bonus for us as most of the technical questions we throw at them have revolved around e-commerce solutions etc. Would I choose them again even though they are sligthly more pricier than the competition on dedicated servers, most definitely.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Being that I have multiple sites on my account, some I own and some I have for clients, when billing comes it all falls under one umbrella. I have no problem with this, except that if one service does not pay one month (a client doesn't send payment etc) ALL of my packages are effected.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I am generally very happy with Hostgator. I worked for a company a few years back who used them exclusively, and now I have since moved on and begun using them for my personal and client's sites as well.
| Tech Support: | N/A |
| Customer Support: | N/A |
| Software: | N/A |
| Traffic: | N/A |
| Reliability: | N/A |
| Space: | N/A |
| Price: | N/A |
| Quality: | N/A |
| User-Friendly: | N/A |
Overall, I like HostGator. They are waaaay better than the previous host I had. That company started off great, but got to 60% downtime. I never have that problem with HG.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Their support is amazing, friendly, and never make you feel "stupid" like some others. Even their forum members are EXTREMELY helpful when it comes to learning the ins and outs of this CPanel and hosting stuff. I have no complaints at all.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I've been using HG for a while now, 4 years and I would never use anyone else. As a matter of fact, a friend of mine owns his own hosting site and said I could use his for free, but I declined and stayed with HG!
| Tech Support: | N/A |
| Customer Support: | N/A |
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I using hostgator.com for more than a year now and i am very happy with their services and The prices are cheap and their customer service is excellent!
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
i just signed up for hostgator and they had me up in five minutes!! i had to upload some files and what took 3 hours to upload via ftp on godaddy took 15 min on my vps. i have never been so impressed with a hosting co in my LIFE! hostgator is awesome!
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I am with Hostgator since 2005 and I am pleased with the service I get. I needed a hosting plan that offers unlimited space, traffic an unlimited number of DOMAINS. I have 36 domains now and it costs a little more than a hundred bucks per year. I like that deal! Experienced a few glitches here and there, but the customer service is very responsive.
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
I have hosted hundreds of sites on thousands of servers and I have to say, HG is by far the best, most well mannered, most customer oriented team I have even seen. Their customer support is absolutely outstanding. Their features go well above and beyond that of any other hosting company I have ever used and their speed is phenomenal. I had an issue just a few weeks ago - my email was not working properly and their support staff spent almost 6 days working on it for me. Even when I had decided to give up, [they] were determined to figure out the problem (which happened to be on MY end - oops)...
| Tech Support: |
|
| Customer Support: |
|
| Software: |
|
| Traffic: |
|
| Reliability: |
|
| Space: |
|
| Price: |
|
| Quality: |
|
| User-Friendly: |
|
Host Gator technical support team is well educated about the products/ services offered by them and this would surely help customers in saving a lot of time and money as the issues are resolved in faster time frame.
RECOMMENDED
$ 4.95
cPanel, MySQL, Postgre SQL, eCommerce, WordPress, Cheap Hosting, Shared Hosting, Linux, Apache
$ 4.45
cPanel, MySQL, Reseller, Green, eCommerce, WordPress, Cheap Hosting, Shared Hosting, Linux, Apache
$ 3.67
vDeck, MySQL, Reseller, Green, eCommerce, WordPress, Cheap Hosting, Shared Hosting, Linux
Disclosure: PHPHosts is an independent review service of web hosting companies, offering both reviews by our own experts and user reviews from the public at large. We are required by the FTC to disclose that we receive compensation from web hosting companies when site visitors sign up for their services after visiting our site. The compensation received is a referral commission, it is not payment for the review of the service, thus our reviews are independent and unbiased.
LATEST NEWS USEFUL ARTICLES
GoDaddy was the best resource for me. Thanks PhpHosts!
