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HostExcellence rose from the ashes of the dot com bubble of the late 1990's to become the success they are today. Since their inception in 2000, their stated focus has been on customer service and satisfaction. With three ways to contact their support department, via a ticket center, live chat, or telephone, they make it easy to get your questions answered. They offer a variety of plans designed for both individuals and businesses on Linux and Windows platforms, all scalable so as you grow, you can convert. But don't assume their basic plan is limited because it isn't. It comes fully featured. They like to say they chose their name carefully: HostExcellence.
Columbus, OH
Live Chat: Yes
Phone Number: 800-792-1197
Based on 24 reviews
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H.E have not let me down yet - i never have spam problems and I strongly doubt that another company could offer better service for less money.
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My website at has been hosted here for over 2 years and had nearly 100% uptime. Excellent support.
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We’ve been with Host Excellence for a couple months now. We are not sorry that we went with them
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I would advise anyone looking to host a community website to check that the package you purchase from these will be allowed as there servers seem to have problems with the smallest of sites, my community only had 400 members and about 4000 posts and i was on the top package with them.
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I have had my hosting with them for the past 8 months after having paid for my service for 2 yrs i had paid for an unlimited package to run my IPB community on and for the past 8 months there has been no issues,
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The phone help desk is good in that they are really trying to help but if the equipment is no good them no matter how good the help people are it might not matter.
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I know host excellence has problems with being able to handle wordpress but otherwise the service is satisfactory.
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On the positive side they are good in that they give you dedicated IPs for each site - up to 15, those dedicated IPs really keep me wanting to stay.
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Just set up two wordpress blogs on hostexcellence and the the speed to run wordpress just ok.
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1) they care about their customers when your website has trouble.
2) no hacker issues
3) Work out any problems with you in a professional and helful manner
4) Plenty of space with little to no down time
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Hostexcellence should be called HostNothingBetter. The best hosting company with no types of gimmicks, content hijack, and a great amount of help when a customer us in trouble.
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I have an ecommerce site with about 100 items on it and this is a perfect fit for me.
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We had our 60 sites on a dedicated server and felt we needed to downgrade because of cost. So far the VPS solution has been a good one for us. Except for a few glitches, we're pleased.
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I'm new with them but so far I like them just fine. They were very helpful getting me up and running.
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My experience with them has been mostly fine. All hosts are bound to go down once in a while. It's how they recover that makes the difference. Host excellence has worked out well for our business. I wish we could have gotten this new discount price though.
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