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Since their founding in 2001, Globat's no nonsense approach to success has positioned them as one of the leaders in the web hosting industry. Now with over 100,000 hosted sites, they pride themselves on their service and support, offering both live chat and live phone options. By sticking to shared hosting only, they've compiled a set of features that provides universal appeal:
Irvine, CA
Live Chat: Yes
Phone Number: 877-245-6228
Email: via online ticket
Based on 52 reviews
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My time at Glob@t has been good for me, there have not been too many issues, but pricing squabbles have been kinda ongoing. Their support is pretty good though so if you are looking for a space then you might try them.
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Globat used to be great a few years ago for both price and service. At one stage I had over 60 sites listed with them. Then about 15 months ago they steadily started going downhill..
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I would recommend Globat to others, but do not find it as reliable and as good of a host as some others I have used. Overall, it is good for the job though.
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After much struggle with Globat... I finally decided to cancel my account, in which I called, asked them to cancel everything. They agreed. But two months later, I am still getting charged, and they are refusing refunds.
Now I have to report my credit card stolen, just to get away from this company!!!
I do not suggest Globat web hosting to anyone. If you try to part with them, it will be completely one way, meaning you leave their services but they continue to take your money!
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Globat.com has cost me more money than any company I have ever had to deal with. Signing up with Globat basically means they can take money from your account whenever they deem necessary.
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There have been some goods and some bads with Globalt.
Cons:
They advertise a rate that is good for only the first year.
Tech support is horrible. I waited 9 days for a response to my support ticket.
Pros:
They have tremendously improved the stability of their servers after experiencing major outages during early 2011.
The chat live is good.
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They have been a wonderful hosting site for me. i received a free domain with my setup. My uptime has been exceptional and the infrequent downtime happens at hours where there is minial hits to the site anyway. The site builder was great and allowed me to create the site within an hour.
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Although I am happy with their service their are a few minor issues that I feel need to be addressed
Minor concerns:
1. They did some ‘upgrade’ without informing me, and damaged a data file in my cgi-bin, causing an internal server error. However, within 2 hours, one of their programmers had restored my application.
2. The billing dept seems to be understaffed. They got confused when I tried to order a additional pointer domain.
3. Sometimes the server speeds seem a little slow. It seems to happen most when processing php includes.
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I host numerous websites with Globat.com and am very happy with the cost effectiveness and all other aspects of service being received.
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Globat is best. I used to have a site hosted at others and was very disappointed in their customer service. Talk about being considered a number. When I contact Globat they are very responsive to all of my questions or concerns. I have been hosting with them for a while now.
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I rarely have any issues in which I find it necessary to contact Globat Support with. I find that service is excellent and many avenues of communication are available – chat, online form, email, fax, telephone etc.
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One major plus I have about my websites hosted with Globat is that I readily and consistently obtain relative premier positioning on the main search engines, especially Google Search.
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They are very helpful and patient in responding to my questions at Globat (Thanks Lailani). They have been very helpful answering my questions whenever I had them. I signed up for their GX01 account and I have really liked the quantity and high quality of features that it has.
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I have been with Globat almost 3 years. Although I had some issues with the discounts I should have been recieving, I have had no issues with the services, programs and uptime.
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I would not leave Globat.com for the world now and have renewed all my domain names and hosting accounts as far into the future as is possible. This gives me great peace of mind and cost effective satisfaction.
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