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FatCow is a hosting company with a sense of humor and it's clear they have fun doing what they're doing. With 13 years of hosting experience, they offer a no nonsense approach to web hosting. One simple plan, loaded with features, service with pride and a budget conscious price is their aim as they specifically target individuals and small business customers. The feature list is long:
Burlington, MA
Live Chat: Yes
Address: 70 Blanchard Rd., Burlington, MA
Phone Number: 888-278-9780
Based on 55 reviews
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Fat Cow offers ONE product. This is nice because you know that they don't try to upsell you at all. BUT they don't offer what I would consider to be standard hosting necessities - dedicated IP addresses or SSL certificates. They only offer shared SSL certs. Considering I Was setting up a small ecommerce shop, I didn't want my customers to have to go through https://mysite.fatcow.com in order to make purchases securely!
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I have been on FatCow for about two weeks, having moved my sites from GoDaddy. This is the first true hosting account I have used, so my review is from a "newbe" perspective. Customer support is always there, I wait from 0 to 2 minutes on their "live chat" before someone answers. Most of their techs seem competent, but I am no power user. I found it very easy to migrate my five domains to FatCow
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I would say they are a good host. Their interface was intuitive, they had a solid knowledge base, and help was only a click away. They are quick and professional.
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Pricing is excellent, I honestly would expect it to be more based on the service. Reliability has been perfect so far. I can't speak long term as I haven't been with them that long but I suspect that unless my small domain turns into an internet hit overnight that things will continue moving along nicely into the foreseeable future. All in all I can find no faults in FatCow. You will not be disappointed by choosing this host.
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I can honestly say that after dealing with so many sham, fly-by-night webhosts in the past, it is truly RELIEVING to find such a webhost as FatCow. They've been around since '98 and it shows. They know what they are doing. Customer service is top-notch. You need only click that 'Live online help' link and within seconds you are chatting with a real person and one that you can understand the words coming out of their mouths.
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Your control panel is intuitive and WORKS. What more do you need?!!! You don't have to dig around to find any "obscure" settings, its all right there at your finger tips.
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Regarding Fatcow, the good thing I have to mention is that this hosting company maintains daily server backups to ensure that data can be restored in the event that data is lost – which is not often seen in budget hosting. In addition it goes one step further by providing a backup generator system to ensure that data is not lost in the first place. Thats a point which justifies the overall rating with 5 stars.
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I would say they are a good host. Their interface was intuitive, they had a solid knowledge base, and help was only a click away. The offered pricing was very competitive, and they are a simple, inexpensive host. They are perfect for what I need.
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Since signing with Fat Cow three years ago I've had no hiccups or issues. Tech support answers my questions clearly and timely. I haven't had a web site for very long and was concerned about who to sign up with. I'm pleased with the traffic it sends to my hair salon.
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I would say FatCow is a middle of the road host. they offer an inexpensive hosting solution, but don't expect the world. For small personal web sites, it's more than enough. For larger sites you may start to hit its limits. Overall though, it's not too bad.
$ 3.67
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