Archive for the ‘Syndicated’ Category

02 Sep

Reminder: You Don’t Own Your Ebooks; Amazon Locks Customer Out And Doesn’t Respond To Help Requests

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We’ve pointed out in the past that if you’re “buying” ebooks on devices like the Kindle or the iPad, it’s important to remember that you’re not really “buying” the books, and you don’t really own them. We’re seeing that once again with a story on Consumerist about a woman who was locked out of the ebooks on her Kindle for a month:


A month ago I bought a kindle and was really excited to use it on vacation. I bought a few books and when I was done, I bought another. Then they froze my account, so I called in and logged a case.

Within 48 hours I got a call back, saying it was an error on their side and they’d unfreeze it for me, but I’d just need to re-order the book. I thought no problem, thanks for the help. So I bought the book a second time and it automatically freezes me out again. I call in and log another case, but get no phone call back as promised from an account specialist.

This apparently has gone on for four weeks, involving approximately 20 phone calls and emails… and still no solution from Amazon. Anyone know of any case where the same thing happened with a physical book?

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02 Sep

Fluid Width YouTube Videos

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class="image-wrap"> src="http://cdn.css-tricks.com/wp-content/uploads/2010/09/fluidwidthyoutube.jpg" alt="" title="fluidwidthyoutube" width="570" height="382" class="alignnone size-full wp-image-7347" />

I saw that Andy Clarke had added a fluid width YouTube video to href="http://lookingforyogi.com/writing/about/no-smarter-than-the-average-bear/">a particular page on one of his sites. His code relies upon a wrapping div and then images and video within this wrapper are set to the width of the wrapper:

.img img, .img object, img embed {
   width: 100%;
}

I love the idea. It’s essentially the classic technique for dealing with images in fluid width designs. Andy’s code sets max-width to 100% here too, but since the width is already 100% that doesn’t matter. Max-width works best by itself. So it can scale down images which could be larger than the wrapper, but not scale them up if they are smaller. For video, scaling up is probably fine. I’d suggest this change:

.img img {
   max-width: 100%;
}
.img object, img embed {
   width: 100%;
}

That will scales images only down if needed, and videos up or down.

Keeping Aspect Ratios

With images, as long as there isn’t an inline “height” setting, the aspect radio will be maintained in a fluid width environment even when you only alter the width. With video (flash or otherwise) this is not the case. If we want to maintain aspect ratio while the video grows and shrinks in width, we’re going to need JavaScript.

Example YouTube Provided Code:

<object width="640" height="385">
	<param name="movie" value="http://www.youtube.com/v/EWsWFjO9MlE?fs=1&amp;hl=en_US"></param>
	<param name="allowFullScreen" value="true"></param>
	<param name="allowscriptaccess" value="always"></param>

	<embed src="http://www.youtube.com/v/EWsWFjO9MlE?fs=1&amp;hl=en_US" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="640" height="385"></embed>
</object>

This is the plan:

  1. Find original aspect ratio by dividing original height by width
  2. When window is resized…
  3. Measure width of parent
  4. Set width of video to width of parent
  5. Set height of video to width multiplied by aspect ratio
  6. Trigger a fake resize on pageload to ensure video fits right away

Here, we’re using jQuery. Take note that we are target both the class name of .youtube and the embed within that class name. This is presupposing that we are adding a classname of .youtube to the object in the copy-and-paste code YouTube provides. Feel free to adjust the selectors as you wish. You may wish to target all objects themselves, or use a special wrapper. Here we’re using the #page-wrap of all the content to measure width.

<script src='http://ajax.googleapis.com/ajax/libs/jquery/1.4/jquery.min.js'></script>
<script>
	var $origVideo = $(".youtube, .youtube embed");
	var aspectRatio = $origVideo.attr("height") / $origVideo.attr("width");

	$(window).resize(function() {
		var wrapWidth = $("#page-wrap").width();
		$origVideo
			.width(wrapWidth)
			.height(wrapWidth * aspectRatio);
	}).trigger("resize");
</script>

Also of note here is that we are targeting the <object>s and the <embed>s within them with this JavaScript. Targeting the objects alone will work in modern browsers. Including the embed is fine for modern browsers and makes it work with Internet Explorer as well.

Bonus Trick

You can get rounded corners on your YouTube videos! The only luck I’ve had so far is in Google Chrome (7.0.503.0 dev).

  1. Add this param to your embed (within the object) <embed wmode="opaque" ...
  2. Then you can add border radius to the object
    object {
    	border-radius: 10px;
    }
class="image-wrap"> src="http://cdn.css-tricks.com/wp-content/uploads/2010/09/roundedyoutube.png" alt="" title="roundedyoutube" width="207" height="111" class="alignnone size-full wp-image-7340" />

Credit to href="http://forrst.com/posts/CSS3_-webkit-border-radius_and_Flash_Great_for_Yo-y22">ubahnverleih on Forrst for the idea.

Demo & Download

href="http://css-tricks.com/examples/FluidWidthYouTube/" class="button">View Demo   href="http://css-tricks.com/examples/FluidWidthYouTube.zip" class="button">Download Files

UR DOIN IT WRG

This worked in all browsers I tried, including Internet Explorer (tested 7 & 8), but not Opera. The best I can tell is that Opera respects in the inline width and height attributes over those set via inline styling. If anyone knows of a way to fix that, or if you think my whole method here is stupid and you have something better, please let me know and I’ll update things here.

From CSS-Tricks

02 Sep

Connecting With Fans Is About More Than Getting People To Pay Attention To You

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When I first start talking about this whole CwF+RtB thing, I tended to focus more on the “RtB — Reason to Buy” part of it, because I naturally assumed that was the big problem. After all, the big thing we kept hearing was how creative folks weren’t able to make money any more. However, the more I’ve been discussing this with people, the more I realize that many, many folks out there have serious problems with the first part, the “connecting with fans,” part. I recently got an email from an artist who seemed upset, saying that he was giving out all of his music for free, but fans weren’t interested. Similarly, I recently got into a discussion in the comments with someone from a newspaper who insisted that I was wrong in saying news organizations need to better enable their community. His argument was that newspapers put up comments, just like we have at Techdirt, so they’re doing the exact same thing as we are.

Both of these appear to be cases of cargo cult copying, where someone tries to copy just the superficial outwardly obvious aspects of what others are doing, without taking the time to understand (1) the deeper underlying reasons why they work for some or (2) recognizing how that might (or might not) apply to what you’re doing yourself. Connecting with fans isn’t about “oh just give away content for free,” or “oh, put up some comment forms.” It’s about actually figuring out what your community wants, interacting with them, and giving them what they want. It’s about actually participating in some manner.

I was thinking about all of this as I read an interesting blog post by Marcus Taylor, where he explains the process by which he became a fan of the singer Jason Mraz, who had that catchy hit single last summer that many of you probably heard. But just hearing a catchy hit song being played over and over again isn’t enough to make someone a true fan. Taylor points out that it went way beyond that, and took him not just listening to much more of Mraz’s music via various online offerings, but then coming across some interviews with Mraz, where his personality shines through. Taylor points out that it took some time, but he finally realized that he didn’t just like Mraz’s music, but he liked Mraz — and that made the jump possible. From there he comes up with a short list of “ways to make fans fall in love with you”:

  • Be yourself — Most people despise a fake personality and can smell it a mile off, be your self and people will appreciate that.
  • Be transparent — don’t hide the fact that you’re a small local band if that’s what you are — if you’re honest and likeable then your fans will be more inclined to help you get to the next step.
  • Be professional but not too serious — After all, life’s too short for being too serious and worrying about everything, have fun but remain professional.
  • Leave breadcrumbs everywhere — better yet, leave breadcrumbs that show off the points above and give your fans a good reason to love you. Remember not all fans react to the same mediums as strongly so keep producing images, videos, and text content to bait them.

Obviously, this doesn’t apply for everyone, and there is no “magic formula” for figuring out the best way to connect with fans, but it’s certainly about doing a lot more than tossing out some free content and a comment form and wondering why fans aren’t rushing to you. You actually need to be a part of that process, and actually let your personality come through. Being human really counts for something, and it’s a point that’s ignored all too often.

Along those lines, this upcoming Tuesday, at the a2n conference in Berlin, I’ll be leading a brainstorming session generating ideas for musicians to better connect with their fans.

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02 Sep

Two years on, Chrome reshapes browser market

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The influence Google’s browser has had on the market is broader than its use. And on Chrome’s second anniversary, Google releases another update.

Originally posted at Deep Tech

From Webware.com

02 Sep

Google and AOL renew their partnership

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The companies say they’ll keep their worldwide partnership going for five more years, in an arrangement that now factors in YouTube and mobile search.

Originally posted at The Digital Home

From Webware.com

02 Sep

Filipino Gov’t Loses Court Case Because It Relied On Wikipedia

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A few years back, we discussed whether or not it was appropriate for judges to cite Wikipedia, noting that some were against the idea. Now, Slashdot points us to a case over in the Philippines, where the Filipino government has lost a recent lawsuit, in large part due to relying on Wikipedia to counter claims, rather than bringing in an expert witness.

However, what’s odd, is that the judge in the case seems upset about the use of Wikipedia itself, with no specific attempt to determine if the citation was accurate or credible. It appears that the government was really using Wikipedia to call up the infamous psychologists’ bible DSM-IV, in order to explore whether or not one of the participants in the case had a real personality disorder. While citing Wikipedia might not be the wisest of decisions, it still seems a bit harsh to dismiss it entirely because of the source, without any effort to determine if the content itself was legitimate.

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02 Sep

Is Falsely Being Accused Of File Sharing With An Automated Pre-Settlement Letter A Form Of Harassment?

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With law operations like ACS:Law in the UK and US Copyright Group in the US sending out thousands upon thousands of “pre-settlement” (i.e., “pay us or we’ll sue you”) letters for those it accuses of copyright infringement, based on extremely flimsy evidence, it’s inevitable that plenty of innocent people will get swept up in the legal threats. At least one law firm in the UK is looking for those who were falsely accused to file a harassment charge on their behalf. This seems like a stretch. Even if it does seem like harassment, my guess is that no court would likely find that such legal threats were harassment, as the lawyers bringing the suits would make the case that it was just an “honest mistake.” Of course, if you tried to use that in response to a threat letter for sharing a file online, I doubt these law firms would simply let you walk away…

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02 Sep

Windows Phone 7 RTM

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Yesterday, September 1, Microsoft announced the Release to manufacturing (RTM) of Windows Phone 7! To hardware manufacturers and other service partners, this means they can start finalizing the drivers and other services oriented towards Windows Phone 7.

For mobile enthusiasts like me, there is no official hardware release date yet, but rumors are it could be somewhere in October. For Windows Phone 7 Developers, check out the Windows Phone 7 resources for developers.

Terry Myerson, Microsoft’s corporate vice president of Windows Phone Engineering in his blog quoted:

Windows Phone 7 is the most thoroughly tested mobile platform Microsoft has ever released. We had nearly ten thousand devices running automated tests daily, over a half million hours of active self-hosting use, over three and a half million hours of stress test passes, and eight and a half million hours of fully automated test passes. We’ve had thousands of independent software vendors and early adopters testing our software and giving us great feedback. We are ready.

After the recent debacle of the short-lived Kin cell phone, Windows Phone 7 is Microsoft’s answer to its competitors on the mobile space and I hope Microsoft can provide a great mobile OS to users!

From DevCurry

02 Sep

BBC Loses Its Attempt To Silence Top Gear Test Driver The Stig From Revealing His Identity

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The incredibly popular UK BBC TV show Top Gear has been involved in a legal fight with publisher HarperCollins over the plans to publish a book revealing the identity of “The Stig,” the always secretive test driver who appears in the show unidentified in a racing suit and helmet. The BBC spent its (publicly-funded) money to try to prevent such a revelation, but the UK courts have pointed out the basic free speech rights involved, and allowed racecar driver Ben Collins to admit that he’s The Stig and have his autobiography published. Of course, in watching this battle unfold, I was confused as to why the BBC was going after HarperCollins, rather than targeting Ben Collins directly (and, by the way, I’m assuming the “Collins” in both names is a coincidence). Either way, as HarperCollins notes, this does appear to be a victory for free speech. In the meantime, if the BBC is really so upset that “the mystery” is gone, why not just get a new once-again secret Stig? In fact, the BBC has actually done exactly that in the past, dumping Perry McCarthy as the original Stig after his identity was revealed.

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02 Sep

When Will People Learn: Websites Are Not Liable For What People Write In The Comments

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It still amazes me when lawsuits actually get filed against sites for things that people write in the comments. Section 230 case law is really well established on this, and you would think lawyers would know better. But, such lawsuits still get filed, and they get dismissed just as quickly. In this particular case, a TV news anchor who was arrested during a drug bust (though, later, not indicted) got upset about her (former) employer writing an article about her arrest, where some people wrote things she didn’t like in the comments. So, she sued her former employer for “allowing unfiltered online comments which contained false information.” Of course, allowing unfiltered comments is not, by itself, illegal, and the court made that clear:


Miles does not allege that the defendants wrote or revised the false comments. In fact, she alleges that the comments were not filtered by the defendants. Furthermore, she complains that the defendants merely allowed the comments, and there is no indication or allegation that the defendants encouraged defamatory comments on their website. As a result, the Court finds that the defendants are immune from liability for the allegedly defamatory third-party comments published on its website pursuant to the Communications Decency Act.

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