Monthly Archives: November 2009

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ComScore: Online video scores another big month

Market research firm ComScore releases its data on online-video viewing for October 2009. Not surprisingly, YouTube is leading the pack by a large margin.

Originally posted at News – Digital Media

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Are Entertainment Industry Tactics Working?

It’s been somewhat amusing over the last day or so to see a bunch of our usual critics all submit the same exact story with some sort of triumphant “I told you so!!!!!” (usually in less friendly language). It’s a report that music sales are up in Sweden following the strict anti-piracy law that went into effect earlier this year. The claim is that this is proof that the RIAA/MPAA/IFPI/BPI/etc strategies work. To them, this is clear, irrefutable evidence that draconian measures to crack down on unauthorized file sharing really does make people buy. That would be quite interesting if true, but our friends employed by these companies might want to wait a bit before breaking out the champagne over a dead cat bounce.

First, there are some who are questioning the actual numbers. So far, the only numbers have come directly from the IFPI, who hasn’t provided much in the way of detail (and have a long history of publishing questionable, fact-challenged numbers). In fact, the very lack of detail would likely indicate that there are extenuating circumstances here. And, when we’re talking about Sweden, it has to also be noted that services like Spotify (which dragged the labels kicking and screaming into the modern world) were just launched at the very end of last year. So, it could be that it was one of these more modern services that helped convince people to buy music rather than any crackdown. But, of course, the bigger question is whether or not any boost is sustainable. It was reported that there was a drop in file sharing after the Swedish IPRED law went into effect (though, again, many argue that the “drop” was simply because more people started using encryption and those who measure file sharing traffic had no way to deal with it, so pretended they all stopped). Yet, it didn’t take long for the traffic numbers to bounce back up.

And that’s the issue. If your entire business model is based on whacking people with a stick and telling them what they can’t do, you may get brief moments of compliance, but at the first chance they get to go back to a more consumer-friendly system, they will. So while our friends in the entertainment industry will likely misread this situation into believing that its strategy of pissing off pretty much everyone makes business sense, let’s wait and see how this works out in the next year or so. Dead cat bounces can fool lots of folks, but there are very few industries that succeed by basing their future on such things.

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Photographer Compares Microstock Sites To Pollution And Drug Dealing

I guess it’s natural to lash out at technologies and companies that undermine a business model built up on artificial barriers and scarcity, but it won’t do much good in terms of actually adapting. But it’s kind of amusing when it’s done at the same time that someone is embracing those new technologies as they undermine other business models at the same time. Taylor Davidson points us to a photographer bashing the idea that microstock sites like iStockPhoto help “create new markets.” It’s actually been really depressing to see so many photographers react so poorly to new technologies, and this case is no exception. In the ranting post, he compares microstock sites to pollution in China and drug dealing. All the rant really screams out is “I’m so set in my ways that I can’t compete or adapt my business model.”

However, the really amusing part is highlighted by an anonymous commenter on the site who mocks the photographer for whining about how microstock sites are undercutting his old business model at the same time that he’s advertising his own books and services online, rather than advertising in newspapers and phone books. As the commenter notes:


If everyone is supposed to stop posting their photos and selling to istock, how about photographers stop using the Web and advertise in phone books and newspapers so those jobs aren’t lost? And maybe you can go back to using film instead of digital so that film manufacturers aren’t put out of business? Sounds like to me you’re all for taking advantage of technology except when others doing it hurts your bottom line.

And that’s really a key point. Technology changes markets, and the more you look, the more you realize that it almost always enlarges the overall market for those who take advantage of it. Yes, there’s more competition in the photographer market, and the model for stock photography has changed. But the nice thing about the microstock market is that it has opened new markets. A lot more people can and do buy stock photos than did in the past. If I can’t find a decent Creative Commons/public domain photo for presentations, I’ll go in search of one I can license from a microstock photo site in a second, because it’ll just cost $1 or so. So I actually end up spending a fair amount on stock photos in the course of a regular year. Compare that to the situation seven years ago when we were working on a revamp of our corporate website. We went in search of a photo to use, and the licensing deals we saw wanted about $1,000 for just one year of usage. That meant we spent nothing, because that just doesn’t make sense.

So, yes, the economics are changing, but if you’re smart, you can take advantage of it. It may mean moving beyond just the stock photo market, or using such photographs (or even giving away works for free) to build up reputation for freelance or custom assignments. Most photographers I know never made much money from stock photos anyway, finding much more value in commissioned work. And recently, I’ve been hearing of success stories from some really good photographers who have used their existing work, given away for free, as strong advertising to get more (and more lucrative) commissions.

In the end, it really comes down to how you deal with it. Do you whine and stomp your feet and compare the new world to pollution? Or do you figure out how to adapt? Economic progress doesn’t care in the slightest how much you liked how things used to be.

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If Movie Piracy Is Really A Problem, It’s Hollywood’s Fault

The folks in Hollywood have been working overtime lately trying to convince the world that piracy is harming the industry, even as the industry is having its best year ever in terms of both money made and the number of movies released. It’s an uphill slog, so lobbyists, lawyers and execs from the various studios have resorted to what can only be described as “making stuff up.” But, like the poor corn farmers that NBC Universal lawyers think are being hurt by movie piracy, most of these claims don’t pass the laugh test.

But, of course, the story goes even deeper than that. As we’ve noted before, despite claims to the contrary, “piracy” is almost always an indicator of unmet consumer demand and a failure on the part of the industry to meet that demand. Matt Mason’s book from last year made this quite clear, and now the EFF’s Fred von Lohmann has done a great job detailing how any “problems” that Hollywood might face from “piracy” are problems of its own making. He points to the attempts by the major studios to block Redbox and delay movie rentals.

It’s the same thing we’ve seen over and over again. You don’t win customers by taking rights away from them. You win customers by adding more value. But that seems to be total anathema to Hollywood. Instead, it seems to think that the only way to run a business is to take away or disable rights and features from users, and then charge them to re-enable them. It’s not difficult to see why this is not just a recipe for failure, but one that will only drive more people to piracy, after the industry blocks them from getting what it seems perfectly reasonable to expect — and what the technology clearly allows.

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New Google search UI brings color, search options

Search results user interface being tested highlights different options in eye-catching color, a nod to rivals trying to dent its lead with presentation improvements.

Originally posted at Relevant Results

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Why to embrace Firefox 3.6′s new-tab ethos

A change to how the new browser positions new tabs is subtle but good, especially as browsers rise in importance. But more work is needed in tab switching.

Originally posted at Deep Tech

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Ustream viewing meets Android-based devices

Online video-streaming site now offers an app, dubbbed Android Viewer, that allows users to view Ustream content from their Android-based devices.

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If Google Visitors Are Worthless, It’s Only Because Newspaper Execs Don’t Know What They’re Doing

Once again, Danny Sullivan is ripping to shreds the arguments being made by newspaper execs who are talking about how Google is a “parasite” on their content, despite sending tons of traffic. In this episode, Danny looks at the silly claim that visitors from Google are worthless, by comparing the situation to a regular shopfront and how they handle browsers vs. requiring a fee to get inside in the first place. He also goes on to look at how the Wall Street Journal (to which he is a subscriber) tries to monetize him online, and the only clear conclusion is that if News Corp. execs think that traffic from Google is worthless, it’s only because they’re making it worthless by doing an incredibly poor job capitalizing on all that free traffic.

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Crude Michelle Obama image dumped by site owner

An offensive caricature of Michelle Obama that was the top Google Image Search result for her name has been removed by the site owner, and is therefore dropping from search results.

Originally posted at Relevant Results

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Multitasking Is Our Main Activity

Earlier this year, I wrote a post questioning whether the “inefficiency” found in multitasking was a bug or a feature. It was in response to studies pointing out that people who multitask tend to be less efficient at specific tasks. Folks like Nick Carr like to hold up things like that as examples of how modern technology makes us dumber, but more and more people are questioning that concept. While this is from a few months ago, Kevin Donovan points us an excellent piece by economist Tyler Cowen that challenges the concept that internet multitasking is a problem. In it, he makes a key point:


Multitasking is not a distraction from our main activity, it is our main activity.

That’s a nicer way of saying what we said a few months ago. The “inefficiencies” from multitasking aren’t a bug. They’re a feature. Cowen goes on to explain it using the analogy of a long distance relationship compared to a stable marriage:


A long-distance relationship is, in emotional terms, a bit like culture in the time of Cervantes or Mozart. The costs of travel and access were high, at least compared to modern times. When you did arrive, the performance was often very exciting and indeed monumental. Sadly, the rest of the time you didn’t have that much culture at all. Even books were expensive and hard to get. Compared to what is possible in modern life, you couldn’t be as happy overall but your peak experiences could be extremely memorable, just as in the long-distance relationship.

Now let’s consider how living together and marriage differ from a long-distance relationship. When you share a home, the costs of seeing each other are very low. Your partner is usually right there. Most days include no grand events, but you have lots of regular and predictable interactions, along with a kind of grittiness or even ugliness rarely seen in a long-distance relationship. There are dirty dishes in the sink, hedges to be trimmed, maybe diapers to be changed.

If you are happily married, or even somewhat happily married, your internal life will be very rich. You will take all those small events and, in your mind and in the mind of your spouse, weave them together in the form of a deeply satisfying narrative, dirty diapers and all. It won’t always look glorious on the outside, but the internal experience of such a marriage is better than what’s normally possible in a long-distance relationship.

The same logic applies to culture. The Internet and other technologies mean that our favorite creators, or at least their creations, are literally part of our daily lives. It is no longer a long-distance relationship. It is no longer hard to get books and other written material. Pictures, music, and video appear on command. Culture is there all the time, and you can receive more of it, pretty much whenever you want.

In short, our relationship to culture has become more like marriage in the sense that it now enters our lives in an established flow, creating a better and more regular daily state of mind. True, culture has in some ways become uglier, or at least it would appear so to the outside observer. But when it comes to how we actually live and feel, contemporary culture is more satisfying and contributes to the happiness of far more people. That is why the public devours new technologies that offer extreme and immediate access to information.

Many critics of contemporary life want our culture to remain like a long-distance relationship at a time when most of us are growing into something more mature. We assemble culture for ourselves, creating and committing ourselves to a fascinating brocade. Very often the paper-and-ink book is less central to this new endeavor; it’s just another cultural bit we consume along with many others. But we are better off for this change, a change that is filling our daily lives with beauty, suspense, and learning.

The full piece is much longer, but beautifully written and quite convincing.

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